Complaints
We Value Your Feedback
At Lumière MediSpa, our priority is to provide the highest standard of care and service to all of our patients, their companions and advocates. We are committed to addressing any concerns with professionalism and care and to continuously striving for excellence.
We believe that we can learn from all complaints and continually improve the quality of the care and service we deliver.
Should you ever be dissatisfied with any aspect of the service or treatment you have received at Lumiere Medispa, please discuss this directly with your practitioner at the earliest opportunity. Should you not feel comfortable doing this or do not feel this has rectified your complaint, you can make a formal complaint about our services or staff. Please complete the form below, and we will work to resolve your complaint within 14 days and in line with our Complaints Policy.
